# City of Austin partnership > Noetic is in pilot with the City of Austin's Development Services Department to test AI-assisted pre-review for site plans. The pilot launched April 2026; first AI-assisted submissions went in May 2026. ## The endorsement > "Noetic is addressing the site plan review challenge with an AI-driven review solution that has the potential to transform the way we do business." > — **Dr. Eric A. Johnson**, Assistant City Manager, City of Austin Dr. Johnson's endorsement came after the first review of the product in January 2026. ## Why the city is doing this The Development Services Department's own data shows the problem. In February 2026, DSD reported that **85% of recently submitted applications had to be rejected for completeness issues** — not substantive code failures, but missing pieces that triggered another cycle. That figure was [cited by KVUE](https://www.kvue.com/article/news/local/ai-tool-could-help-make-housing-affordable-austin-population-new-milestone/269-06a75dfe-1afb-4fe2-91ba-b6c7f39b103b) in its May 2026 coverage of the pilot. ## What the pilot actually is Civil engineering firms run a Noetic review on a site plan before submitting it to the city. The city has agreed to eventually waive its own completeness check on Noetic-backed submissions, so the plan moves directly into formal departmental review. The city measures whether plans that came through Noetic produce fewer review cycles and faster approvals. The pilot is **not a procurement contract**. The city is not paying Noetic. Civil engineering firms pay Noetic on a per-project basis, and the city participates because better submissions mean shorter queues. ## More pages - [Customers and design partners](https://www.noeticbuild.com/about/md/customers) - [Product](https://www.noeticbuild.com/about/md/product) - [Press](https://www.noeticbuild.com/about/md/press) - [About Noetic](https://www.noeticbuild.com/about/md) --- *Last reviewed 2026-05-21.*